So I’ve got good news and bad news. Good news first: Ford’s got some incredible warranty options for their vehicles. Bad news: not everything is covered by your factory warranty—I know, I know. It feels like another case of Big Auto picking on the little guy. In reality, warranties have changed for the better over the last few years—but they still aren’t perfect. Read on and learn more about your Ford warranty coverage, as well as your main option when your warranty doesn’t cover a repair.
Who Will Do My Warranty Repairs?
For a bit of background—when you buy a Ford from Team Ford, you are Team Ford’s customer. Ford as a manufacturer only sells vehicles to dealerships, who in turn sell their vehicles to you, our customers. This means you can take your Ford vehicle to any dealership service department to receive work covered by your warranty (and while we may be biased, we think the Team Ford service department is the best in the city). The repairs will be completed, and then Ford will be billed for the portion covered by your warranty. The crew here at Team Ford has an excellent relationship with Ford and their representatives, and we will do everything in our power to ensure your warranty claim goes through to get your vehicle fixed—and that goes for whether you bought your Ford model at Team Ford or anywhere else. Some dealerships might be hesitant, or outright refuse, to fix a warranty-covered repair if you’ve purchased your vehicle elsewhere. But the crew in the Team Ford service department are passionate about Fords, period. We’ll work diligently to ensure that your Ford is back in factory-fresh condition.
Ford’s Warranty: The Best in the Biz
Now, assuming you haven’t done anything to void your warranty, you’ve undoubtedly got excellent coverage. Ford’s manufacturer warranty —whether it be the basic, New Vehicle Limited Warranty, or something a bit more comprehensive like Ford’s Extended Warranty— is one of the best in the business. The basic factory warranty comes complete with Bumper to Bumper Warranty, Powertrain Warranty, Safety Restraint System Warranty, Corrosion Warranty and, when applicable, a Power Stroke Diesel Engine Warranty. Some of these warranties and the aspects that are covered by them, include:
Bumper to Bumper Warranty
- Good for 3 years or 60,000 kms on all parts
- Parts that fail during normal use, due to a manufacturer or factory defect
- The labour costs for tire defects are covered as well—while a warranty from the tire manufacturer covers the tires themselves
- Good for 5 years or 100,000 kms
- Applies to front-wheel drive, rear-wheel drive, four-wheel/all-wheel drive, as well as the engine and transmission
Safety Restraint System
- Good for 5 years or 100,000 kms
- Applies to safety belts and airbags
Perforation from corrosion is covered for the first 5 years of the vehicles life, no matter the mileage. Of course, a Ford ESP (Extended Service Plan) such as Ford’s Maintenance Protection Plan will go a long way to ensure that you’re not on the hook when it comes to potentially costly maintenance or repair.
Some instances will not be covered under your Ford warranty, including (but not limited to) damages caused by:
- Environmental damage
The last example is an excellent reminder of why it’s always better to use OEM parts rather than aftermarket parts, even if it seems cheaper at the time. Normal wear-and-tear, and regular maintenance services like oil changes and tire rotation are also not covered under your warranty, but they are nonetheless essential aspects of vehicle maintenance and must be done. It’s important to always take care of your vehicle, as a little bit goes a long way to having a healthy vehicle.
What If It’s Not Covered?
In the event that something isn’t covered under your warranty, you have little recourse but to bite the bullet and pay for the labour it takes to repair your vehicle. That, or donate your vehicle to charity for a tax receipt. However, you can see above that even the most basic Ford warranty is incredibly comprehensive. That, combined with adhering to your vehicle’s regular maintenance schedule, will ensure that your vehicle stays on the road —with you behind the wheel— for a long time. If you’re unsure of what is covered by your warranty, in need a bit of maintenance, or just want to learn more about Ford warranties, come by Team Ford today and chat with a member of our service team.